KIWI@HOME Covid 19 policy

We are operating as normal right through the Government lockdown and as always our clients and your cases are at the front of our minds.

Much of our work can be done online and for several years now we have been doing much of our work online, so this is nothing new for us. We love to meet and chat with clients face to face, but the reality is that this is not necessary for effective immigration advice and associated work. if you really do need to meet face to face, we can arrange this, but if it isn't necessary, then lets enjoy working online.

How we manage the risk

  • Our city office is closed to clients and we are working out of our home office
  • We maintain high standards of hygiene for ourselves at all times
  • Our systems are optimized for online work, and INZ's systenms as well can handle a large percentage of work done online
  • Clients can contact us, send and sign documents, chat and do anything else using a wide variety of technology platforms, for example e-mail, phone, text, FB messenger, Skype, etc

 

How does Covid 19 affect your application?

At present expect delays and of course the border is closed. But if you are alraedy onshore then we can still process an application for you.

if you are presently offshore then everything will depend on how you will be affected by the border restrictions, but if you are planning to come to NZ longer term, to work or study for example, then you still may be able to do this if the border situation allows entry. At present NZ's borders are closed to all non-residents, but how this develops is still unpredictable. When the border reopens you may still need to self-isolate for 2 weeks, but if you go through the correct procedures, after that you should be able to stay and do things in NZ within the usual restrictions. The restrictions are constantly being updated and it pays to check on these before you get started. For example, in the space of writing this advisory the rules had already changed.

Urgent visa applications are still being processed, and though they are a little slower than usual, visas are still being approved if they merit it. If your visa is approved and you are not able to enter NZ because of the border closure, then your entry conditions may be varied to allow a later entry.

Most INZ offices are closed, but this will be temporary. While it may disrupt the flow of applications in specific regions, we are still working on the idea that INZ as a whole will remain operational to some extent at this stage. WE can still submit applications online and get them into the system, which may be the best course of action in some cases.

Official information from INZ on how Covid-19 may affect visas and so on can be found here

https://www.immigration.govt.nz/about-us/covid-19

 

Official information

Please only trust information from official sites. In NZ this means Healthline  0800 611 116, the Government Covid 19 website https://covid19.govt.nz/ And INZ's website https://www.immigration.govt.nz/

There is a wide range of incorrect and misinformation, please check that what you hear or read is real, by checking with these official sources first